Privacy Policy

Last updated: January 2026

1. Who we are

York Live is the data controller for information collected via this site. Contact us at hello@yorklive.example.

2. Information we collect

When you buy a ticket we collect your name, email, phone (optional), the event you attended and payment confirmation data from our processor. We don't see or store card details.

3. How we use it

To issue tickets, send order confirmations, manage door entry, handle refunds, and if you opt in, send occasional newsletters about upcoming shows.

4. Sharing

We share only what's strictly needed with our payment processor (Stripe), email provider and, where required, touring parties for settlement purposes.

5. Your rights

You can request a copy of the data we hold, ask us to correct or delete it, or unsubscribe from marketing at any time. Email privacy@yorklive.example.

6. Retention

Purchase records are kept for 7 years for accounting purposes. Marketing preferences until you unsubscribe.