Tenant fees
Required under the Tenant Fees Act 2019. These are the only fees we are legally permitted to charge tenants in England.
No administration fees. No hidden charges.
Since June 2019, letting agents in England cannot charge tenants for referencing, inventory, check-in or administration. We comply fully with the Tenant Fees Act 2019.
Permitted payments
Rent
Payable monthly in advance as stated in your tenancy agreement.
Tenancy deposit
Maximum of 5 weeks' rent (or 6 weeks where the annual rent is £50,000 or more). Held in the Deposit Protection Service (DPS).
Holding deposit
Maximum of 1 week's rent. Held to reserve a property while we complete referencing. Refundable in full unless you withdraw, fail referencing due to misleading information, or fail Right to Rent checks.
Default fees — late rent
Interest on rent more than 14 days overdue, charged at 3% above the Bank of England base rate, calculated from the date the rent was due.
Default fees — lost keys
Reasonable evidenced cost of replacement keys, locks or security devices, charged at cost.
Changes to tenancy
£50 inc. VAT for any variation, assignment or novation of the tenancy during its term, where agreed by the landlord.
Early termination
If you ask to leave before the end of your fixed term and the landlord agrees, you will be liable for the landlord's costs in re-letting (no more than the rent that would have been due).
Utilities & council tax
Tenants are responsible for paying all utilities (gas, electric, water), council tax, TV licence and broadband unless otherwise stated in the tenancy agreement.
Client money protection & redress
Dales Property Lettings is a member of ARLA Propertymark (membership no. M0123456), which provides Client Money Protection up to £25,000. We are also members of The Property Ombudsman redress scheme.
Deposits are protected with the Deposit Protection Service (DPS), a government-approved scheme.