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FAQ
Frequently
asked
Everything you need to know before your visit.
Do I need to book in advance?
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Yes — we strongly recommend booking ahead, especially for colour services and weekends. Our most popular stylists often book up two to three weeks in advance.
How far in advance can I book?
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What is your cancellation policy?
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Are you LGBTQ+ friendly?
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Do you offer consultations?
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Can I request a specific stylist?
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What products do you use?
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Do you accept walk-ins?
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Is parking available?
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Are you accessible?
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Do you offer gift vouchers?
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What payment methods do you accept?
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How long does a full colour take?
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Do you do hair extensions?
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Can I bring photos of what I want?
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Do you cut children's hair?
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Still have a question?
We're always happy to help.
Contact us